At Ketaki Dhawad, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

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1. Information We Collect

When you make a purchase or contact us, we may collect the following details:

• Name and email address

• Billing information, such as payment details (processed securely through Razorpay)

• Device information, IP address, and browsing data collected via cookies

We do not store or have access to your full credit/debit card details. All payment transactions are securely handled by Razorpay, our trusted payment gateway.

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2. How We Use Your Information

We use your personal data to:

• Process and deliver your eBook purchases

• Send confirmation and download details

• Provide customer support

• Improve our website, content, and user experience

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3. Data Protection

We follow industry-standard security measures to protect your data against unauthorized access, disclosure, or alteration. However, no electronic storage or transmission method is 100% secure.

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4. Cookies

Our website uses cookies to enhance user experience, analyze site traffic, and manage preferences. You may disable cookies through your browser settings.

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5. Sharing Information

We do not sell, trade, or rent personal information to others. We may share limited information with third-party services (like Razorpay) for payment processing or legal compliance.

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6. International Users

As we operate globally, your information may be transferred to servers located outside your country. By using our website, you consent to such transfers.

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7. Your Rights

You can request access, correction, or deletion of your personal data by contacting us at ketakidhawad@gmail.com.

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8. Updates to Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date.